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Founded | 1 January 1929 | |||
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Hubs | Warsaw Chopin Airport | |||
Focus cities | ||||
Frequent-flyer program | Miles & More | |||
Airport lounge | Executive Lounge | |||
Alliance | Star Alliance | |||
Subsidiaries |
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Fleet size | 38 (+9 orders) excl. subsidiaries 56 (+9 orders) inc. subsidiaries |
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Destinations | 92 | |||
Company slogan | You're under good wings[1] | |||
Parent company | State Treasury of Poland | |||
Headquarters | Warsaw, Poland[2] | |||
Key people |
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Website | www.lot.com |
Polskie Linie Lotnicze LOT S.A. (Polish pronunciation: [ˈlɔt], Flight), trading as LOT Polish Airlines, is the flag carrier of Poland. Based in Warsaw, LOT was established in 1929, making it one of the world's oldest airlines still in operation. Using a fleet of 55 aircraft, LOT operates a complex network to 60 destinations in Europe, the Middle East, North America, and Asia. Most of the destinations are served from its hub, Warsaw Chopin Airport. 1989 marked the beginning of the airline's quick development. LOT started retiring their old Soviet aircraft, and began their fleet renewal. With the arrival of the first Boeing 767-300ER, LOT started inter-continental services to Chicago, Newark, Toronto, and New York City. These four main routes have been one of the most popular flights that LOT operates, especially during the summer season when many Poles seek to come back to their homeland for vacation. The airline has a large short-haul service, with recently added destinations like Kaliningrad and Tbilisi, operating 20 E-Jet 170/175, and a recent order conversion to the E-195, will enable LOT to serve more destinations.
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The airline was established on 1 January 1929 by the Polish government as a state-owned self-governing corporation taking over existing domestic lines Aero and Aerolot, and started operations on 2 January with services (additional to those previously operated by Aero and Aerolot) to Bydgoszcz and Katowice.[3] The first aircraft used were Junkers F.13 and Fokker F.VII. Its first international service began on 2 August 1929 to Vienna.[3] It was also at this point in time that LOT's well-renowned logo (designed by a visual artist from Warsaw, Tadeusz Gronowski, and still in use today) was picked as the winning entry of the Airline's logo design competition. Accepted into IATA in 1930, LOT opened an international route to Bucharest that year, followed by Berlin, Athens, Beirut, Helsinki, Rome and some others.
In 1931 the crane and Gronowski's logo was officially recognised, by the company's corporate leadership, as the emblem of LOT Polish Airlines, and in the same year the company's first multi-segment flight along the route Warsaw - Lwów - Czerniowce – Bucharest was launched. Douglas DC-2, Lockheed Model 10A Electra and Model 14H Super Electra joined the fleet in 1935, 1936 and 1938 respectively (at its peak, LOT had 10 Lockheed 10, 10 Lockheed 14, 3 DC-2 and 1 Ju 52/3mge). The airline had carried 218,000 passengers by the outbreak of war.[3] In 1934, after five years of operating under the LOT name, the airline received new head offices, technical facilities, hangars, workshops and warehouses located at the new, modern Warsaw Okęcie Airport. This constituted a move from the airline's previous base at Pole Mokotowskie as this airport had become impossible to operate safely due to the way in which it had gradually become absorbed into Warsaw's outlying urban and residential areas.[4]
In 1938 LOT changed its name, in accordance with the Polish spelling from of that year from Polskie Linje Lotnicze 'LOT' to Polskie Linie Lotnicze 'LOT'; in the same year a test flight, aimed at judging the feasibility of introducing passenger service on the Poland-United States route, was carried out by LOT pilots and crew. Services were suspended during the Second World War, and all of LOT's aircraft were either destroyed or detained in Romania. From August 1944 until December 1945 the Polish Air Force maintained basic transport in the country.
On 10 March 1945 the Polish government recreated the LOT airline. In 1946, seven years after the service was suspended, the airline restarted its operations after receiving 10 Lisunov Li-2, then further 30 Li-2 and 9 Douglas C-47. Both domestic and international services restarted that year, first to Berlin, Paris, Stockholm and Prague.[5] Five Sud-Est Languedoc joined the fleet in July 1947, followed by five Ilyushin Il-12B in April 1949, at which point LOT also introduced a new service to Brussels; 13-20 Ilyushin Il-14s then followed in 1955-1957.[5] However, after the stalinist period in Poland, very few Western aircraft were acquired; five Convair 240 in October 1957 and 1959 and three Vickers Viscount in November 1962, and from that point onwards the composition of the airline's fleet shifted to Soviet-produced aircraft only.[6] In 1955 LOT inaugurated new services to Moscow and Vienna, thus connecting the Polish capital with two major European cities, and with regard to the former, the centre of the Marxist-Leninist world. It was only in 1958 that services to London and Zürich were re-established.
The Ilyushin Il-18 (9 aircraft) was introduced in May 1961, leading to the establishment of routes to Africa and Middle East, and by 1963 LOT had expanded its routes to serve the non-European cities of Cairo, Baghdad, Beirut, Benghazi, Damascus and Tunis. The Antonov An-24 was delivered from April 1966 (20 used, on domestic routes), followed by the first jet airliners Tupolev Tu-134 in November 1968 (which coincided with the opening of a new international terminal at Warsaw's Okęcie Airport), and the Ilyushin Il-62 long range jet airliner in May 1972. The introduction of Il-62 aircraft enabled, for the first time in LOT's history, the establishment of transatlantic services to Montreal and New York City. Later, in 1976, LOT began service on its first far-Eastern connection via Dubai and Bombay to the Thai capital, Bangkok.
In 1978 the airline's current livery (despite occasional changes, notably in corporate typography) designed by Roman Duszek and Andrzej Zbrożek, with the large 'LOT' inscription in blue on the front fuselage, and a blue tailplane was introduced,[6] the 1929-designed Tadeusz Gronowski logo,[7] however, despite many changes in livery, was kept through the years, and to this day remains the same.[8]
In Autumn, 1981 air transportation collapsed and some Western airlines suspended their connections with Warsaw; then on 13 December of the same year, all LOT Polish Airlines connections were suspended. In 1984 charter flights to New York and Chicago were resumed, then eventually regular flight connections were restored on 28 April 1985. Tupolev Tu-154 mid-range airliners were acquired, after the withdrawal of Il-18 and Tu-134 aircraft from LOT's fleet, in the 1980s and were deployed successively on most European and Middle East routes. From the mid-1980s to the early 1990s transatlantic charter flights also reached Detroit and Los Angeles.
After the fall of the communist system in Poland in 1989 the fleet shifted back to Western aircraft, beginning with acquisitions of the Boeing 767-200 in April 1989, followed by the Boeing 767-300 in March 1990, ATR 72 in August 1991, Boeing 737-500 in December 1992 and finally the Boeing 737-400 in April 1993. From the mid-1980s to early 1990s LOT flew from Warsaw to Chicago, Edmonton, Montreal, Newark, New York and Toronto. These routes were primarily inaugurated to serve the large Polish communities (Polonia) present in North America. The acquisition of Boeing 767 series aircraft made LOT the first airline in both Central Europe, and incidentally the entire Eastern Bloc, to operate American equipment. These new aircraft were, at one point, used to operate LOT's longest-ever connection to Singapore. By the end of 1989 LOT had achieved much, it had hosted that year's IATA congress and achieved a milestone annual load-factor of 2.3 million passengers carried over the course of the year.
In 1990 LOT's third Boeing 767-300 landed at Warsaw Chopin Airport and not long after Boeing 737 and ATR 72 aircraft were acquired for use on LOT's expanded route network, which began to include new international destinations such as Kiev, Lviv, Minsk and Vilnius. Soon thereafter, in 1993, LOT began to expand its Western-European operations, inaugurating, in quick succession, flights to Oslo, Frankfurt and Düsseldorf, operations at Poland's other regional airports outside Warsaw were also duly expanded around this time.
By December 1992 the airline became a joint stock company, as a transitional step towards partial privatisation, which was effected in late 1999, State Treasury - 67.97% of shares in the company; Regionalny Fundusz Gospodarczy S.A. - 25,1%; the employees - 6.93 %. In 1994 the airline signed a code-sharing agreement with American Airlines on flights to and from Warsaw as well as onward flights in the United States and Poland operated by both companies; flights to Thessaloniki, Zagreb and Nice were inaugurated, and according to an IATA report, in this year LOT had the youngest fleet of any airline in the world. After years of planning, in 1997 LOT set up a sister airline, EuroLOT, which, essentially operating as its parent airline's regional subsidiary, took over domestic flights. The airline was developed with the hope that it would increase transit passenger-flow through Warsaw's Chopin Airport, whilst at the same time providing capacity on routes with smaller load factors and play a part in developing LOT's reputation as the largest transit airline in Central and Eastern Europe. By 1999 LOT had purchased a number of small Embraer 145 regional jets in order to expand its short-haul fleet, and had, with the approval of the Minister of the State Treasury, begun a process of selling shares to the Swiss company SAirGroup Holding, this then led to the airline's incorporation into the then-nascent Qualiflyer Group.
Expansion of LOT's route network continued in the early 2000s and the potential of the airline's hub at Warsaw Chopin Airport to become a major transit airport was realised with more and more success. In 2000 LOT took delivery of its largest ever order of 11 aircraft and by 2001 had reached a milestone passengers-carried figure of 3 million customers in one year; such an expansion led to the reconstruction of much of LOT's ground infrastructure, and by 2002 a new central Warsaw head office was opened on Ul. 17 Stycznia. On 26 October 2003, LOT, after the collapse of the Qualiflyer Group, became the fourteenth member of the Star Alliance. By 2006 a new base of operations, with the reconstruction of Warsaw Chopin Airport, had opened, thus allowing LOT's full transit airline potential to be developed for the first time ever. The new airport is much larger than any previous airport in Poland and has since provided LOT passengers with comfortable, high-quality service. In that same year Pope Benedict XVI returned to Rome on a LOT flight following his pilgrimage to Poland.
LOT created low-cost arm Centralwings in 2004,[9] however, the company was dissolved and reincorporated into LOT after just five years of operating due to its long-term unprofitability and LOT's wish to redeploy aircraft within its own fleet.
In 2008 LOT opened a new flight to Beijing, however this lasted just a month, in the period prior to the Olympics. The reason for failure to continue this service was given as the need to route aircraft via an air corridor to the south of Kazakhstan (as LOT did not have permission for flights over SIberia from the Russian government) which was making the services too long and thus unprofitable.[10]
LOT started new services to Yerevan, Armenia, Beirut, Lebanon and resumed Tallinn, Estonia, Kaliningrad, Russia, Gothenburg, Sweden and Bratislava, Slovakia with its newly-acquired Embraer aircraft in summer 2010, and in October of the same year LOT resumed service to Asia, with three weekly flights on the Warsaw – Hanoi route. In addition to this, new services to Tbilisi, Damascus and Cairo were inaugurated. This route expansion has allowed LOT to offer a wider selection of routes to the Middle East, and it is hoped that along with existing routes to Beirut, Yerevan and Tel Aviv, the previously-mentioned routes will help establish LOT's reputation as a gateway carrier to the Near and Middle East.
In 2010 LOT cancelled flights, after 14 years of operation, between Kraków and the US destinations of Chicago and New York, citing profitability concerns and not lack of demand as the reason for the routes' cancellation. The last flight from US-Kraków flight departed on 27 October 2010 from Chicago O'Hare. the aircraft previously used on this route were then re-deployed to serve LOT's new Warsaw-Hanoi route.[11] This route to Hanoi (the Vietnamese capital) is largely under-utilised by European carriers and has proved very successful for LOT. In 2010 LOT also announced its new 'East meets West' route expansion policy, which will see the airline add a number of new Asian destinations to its schedule over the coming years. The policy aims to take advantage of LOT's perspectives as a transit airline and the substantial passenger growth seen on Europe-Asia flights in recent years.
On 31 May 2010, CEO of LOT Sebastian Mikosz stated that the airline will be replacing its fleet to meet a goal of one-third new by 2011. Replacement already started with Embraer E-Jets 175/170. Mikosz also stated that negotiations with three leasing companies had begun, as LOT wants to replace its twenty-year-old 737s classics and ATRs. Highly possible replacement aircraft for both types of the 737s is the 737NG or mix of A319s and A320s. However, since then LOT has converted some Embraer 175 orders to the larger 195 and this is now considered to also be a possible replacement type for LOT's older aircrafts. For domestic expanded operations, LOT seeks to purchase Dash 8-Q400 or additional ATR 72-600 aircraft. Boeing 787 Dreamliners are currently planned to arrive in the first quarter of 2012.[12]
On 5 February 2011, new CEO of LOT Marcin Piróg announced that the airline is considering, in the near future, to open service to Baku, Sochi, Stuttgart, Oslo, Gothenburg, Dubai, Kuwait and Ostrava from its Warsaw hub. Previously planned flights to Donetsk in Ukraine have already been inaugurated. LOT currently has plans to open routes to Tokyo, Beijing and Shanghai as soon as its first 787s arrive in 2012. This has now become feasible since the initialling of an agreement on Siberian overflight permits for LOT by the Polish and Russian governments in November 2011.[13] As a result of the new agreement, LOT will receive new take-off and landing slots at Moscow's Sheremetyevo International Airport and will begin service on a re-instated, improved Beijing service once Aeroflot begins service to Kraków on 1 June 2012. A previously planned flight to Tokyo will not, according to current plans held by Polish civil aviation officials, be inaugurated by LOT in 2012, however this could change at short notice as the Siberian overflight agreement also provides LOT with permission for routes to Japan.
Other possible destinations for the near term include Bangkok, Singapore, Delhi and Washington DC, however these are all dependent on the delivery of Boeing 787 aircraft.[14]
As of 2011 LOT is reportedly pursuing its new 'East meets West' strategy and will be accelerating the speed of its restructuring process. Also, in line with this policy LOT will be introducing, for the first time, a premium economy class once it takes delivery of its Boeing 787 aircraft. Additionally lie-flat seats will be available in business class and all of the airline's new long-haul aircraft will be fitted with Thales personal entertainment systems.[15] LOT's head office has also confirmed its commitment to continue with the airline's current privatisation plans.
Currently, the Polish government owns 68% of shares in LOT; Regionalny Fundusz Gospodarczy S.A. owns 25%; employees own 6.93%. LOT has decided to privatise in 2011.[16]
The high quality of services and professionalism of LOT crews have been honoured a number of times. In 1996 "Business Travel World" recognised LOT as the best airline in Central and Eastern Europe in Business Class. LOT received the same award in consecutive years: 1997, 1998 and 1999. In 1998 LOT for the first time became a laureate of the “Business Traveller” award for the Best Eastern European Airline. From that year it has been receiving the same award every single year. In 2007 the biggest air travel website in Poland - Pasażer.com awarded LOT with the title of “Best Network Airline in the year 2006”. LOT’s offer for business travellers has also been awarded as well as LOT won the title "Best Airline in Central and Eastern Europe" by OAG in 2001, 2002 and 2009.
LOT Polish Airlines has codeshare agreements with the following airlines (as of April 2011), * indicates as Star Alliance:
Current fleet of LOT Polish Airlines
As of August 2011, the LOT Polish Airlines fleet (including EuroLOT and LOT Charters) consists of the following aircraft with an average age of 8.8 years(12.8 including EuroLOT and LOT Charters) :[18]
Aircraft | In Service | Orders | Options | Passengers | Notes | |||||
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C | Y | Y+ | Total | |||||||
Boeing 737-400 |
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48 | 99 | 147 | Operated on behalf of LOT Charters | |||
Boeing 737-500 |
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36 | 72 | 108 | To be phased out | |||
Boeing 767-300ER |
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18 | 225 | 243 | SP-LPE painted in Star Alliance livery. One stored after belly landing. | |||
Boeing 787-8 |
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18 | 21 | 213 | 252[19] | European launch customer; Thales TopSeries IFE to be installed. New livery to be introduced.[20] | ||
Embraer E-170 |
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70 | 70 | Launch customer; SP-LDK painted in Star Alliance livery | ||||
Embraer E-175 |
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82 | 82 | SP-LII in special '600th E-Jet' livery | ||||
Embraer E-195 |
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112 | 112 | SP-LNB in special livery | ||||
EuroLOT Fleet | ||||||||||
ATR 72-202 |
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64 | 64 | |||||
ATR 42-500 |
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44-48 | 44-48 | |||||
Embraer E-175 |
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82 | 82 | Two operating for Polish Government. One operating for LOT Polish Airlines | ||||
Total | 56 | 9 | 16 |
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LOT's current livery was introduced in the late 1980s and has undergone no major changes since. The livery is essentially based on a euro-white scheme with elements of traditional aviation design incorporated. The latter elements are visible in the design of LOT's livery as the area of dark blue under the cockpit's windscreen, the long cheat-line which is painted down the side of each plane and the large traditional logo which is emblazoned on each aircraft's tailplane.
However, with the delivery of new Boeing 787 long-haul aircraft in 2011/12, LOT has taken the decision to replace its current livery with a fresh new design. This design is intended to retain the tradition and spirit of LOT and there will be no major or radical changes to the livery applied to the airline's planes. The most obvious will be the elimination of the blue nose piece and broad cheat-line which runs down each plane's fuselage and the removal of the 'POLSKIE LINIE LOTNICZE' title from each aircraft's starboard side; these will instead be replaced with the words 'POLISH AIRLINES', analogous to the port-side titles in the airline's current livery composition. The tailplane's design will change only slightly, with the colours of the traditional encircled crane logo being inverted and the circle becoming a more simple outline ring. Additionally, the positioning will be such as the circle (with crane) will not entirely fit on the tail. Finally, the colours of the Polish flag, present at the top of the circle in the current LOT livery, will be moved to the bottom of the tailplane and will not connect with the logo.[23] It is hoped that the design, along with the entry into service of the new high-spec 787s, will help refresh LOT's image in the public eye.
At present, of LOT's Boeing 767s, three are named in honour of Polish cities. In addition to this, two further aircraft previously operated by LOT were named; however there are also two long-range aircraft which have notably never bourn the name of any Polish city, this testifies to the fact that the airline seems to be rather inconsistent in its application of this policy. Currently it is unclear as to whether this practice will continue upon arrival of LOT's Boeing 787s and the introduction of the airline's new, updated, euro-white livery.
LOT's frequent-flyer program is called Miles & More, and is shared among several European airlines, including Austrian Airlines, Adria Airways, Croatia Airlines, Lufthansa, Luxair, Swiss International Air Lines, and Brussels Airlines. Miles & More members may earn miles on LOT flights and Star Alliance partner flights, as well as through LOT credit cards, and purchases made through the LOT Polish Airlines shops. Status within Miles & More is determined by miles flown during one calendar year with specific partners. Membership levels include: Basic (no minimal threshold), Frequent Traveller (Silver, 35,000 mile threshold), Senator (Gold, 100,000 mile threshold), and HON Circle (Black, 600,000 mile threshold over two calendar years). All non-basic Miles & More status levels offer lounge access and executive bonus miles, with the higher levels offering more exclusive benefits.
LOT operates, in cooperation with PPL (Polish State Airports), the 'Polonez' Business Lounge at Warsaw Chopin Airport. The lounge is accessible to anyone with a business class ticket for travel with LOT or any other Star Alliance member airline, and those who are members of a Star Alliance 'Gold' loyalty program (such as Miles & More Senator status) or the Polish State Airports authority's 'Good Start' program. The Polonez lounge recently, in 2010, underwent a major refit and is now able to offer high-quality standards of service to all passengers who wish to make use of it. Some examples of services offered to passengers include business conferencing facilities, internet access, work space, local, national and foreign-language media (newspapers and television) and, a new development, individual access to an Apple iPad.[24]
The Polonez lounge's opening hours are currently coordinated with those of LOT's flight schedule, however, it has been stated that these times are open to review at any time and could well be changed in the future. The lounge is located in Chopin Airport's Terminal A, one floor above the departures lounge (in the Schengen zone after security check), and is accessible by stairs and lift.
During the Cold War, when Europe was divided by the Iron Curtain, several LOT planes were hijacked and forced to land in a Western country, predominantly in Germany and especially in West Berlin, because of it being situated like an island in the Eastern Bloc. The hijackers were usually not prosecuted there, but could claim for political asylum, along with all other passengers who wished to do so.